When you see all the users in Admin Console, go to Groups link at the top and check if you have any groups. Then check if you have users in those groups. And then check if Sharing is turned on for those groups (otherwise they do not show up in clients):
So you are probably using LDAP integration and all users and groups should come from your AD. I’m not sure as i don’t use AD integration. I think groups should be imported from AD also. So, if you had groups before, then something changed either on AD side or with your AD integration filter in Openfire.
I checked the SPARK dir on my PC and found this in my log files:
SEVERE - "unable to load plugin.org.jivesoftware/smack/XMPPEsception: unsupported Major.minor Version 51.0 Java Lang unsupported Class Version Error: org/Jive Software/smack/XMPPException:unsupported Major.minor Version 51.0
Such errors are usually shown when unsupported Java version is used. Does your Spark has jre folder in its folder? Or do you use online installer and install Java separately?
Well, it can’t find group “Online” on your AD server. Which was probably used to import users. You mentioned that you were doing something with group restrictions. Maybe this is related. Maybe this group was removed or its permissions changed. Not sure what to do next. You can probably rerun Openfire setup and configure LDAP connection from scratch. Can’t help with that. Never did this and have no experience with LDAP filters.
First make sure your groups are showing in your openfire console. If not, then they will not show in spark. with ldap intergration, the groups must be managed from there. Once you create your groups and add users to them, you then have the option to create the “shared roster” groups per wroots instructions
Speedy, it seems to me that his ldap config vaporized or they changed something on their AD so it can’t access groups anymore. Maybe he will have to rerun the setup.
Axel, you are seeing that message because your server is setup to pull users and groups from AD. In such case ability to create groips manually in Admin Console is disabled. You have to manage users and groups in your AD.
ldap intergration is read only, so you will not be able to add groups from openfire. This must be done in ldap.
you’re issue is likely with the ldap search filters
you should look at your settings for ldap.baseDN, ldap.groupSearchFilter, and ldap.searchFilter
It might easier to run through the setup again. These changes can lock you out if not done correctly. If you’re using the embedded db, simply back this up before making changes to easily revert. If you are using mysql or ms sql, you can edit the tables directly if you need to.