Problem with Spark, all versions tested

Spark Spark Support
1

Hi, we use Spark in our company and I’ve got one single user with this problem. Everything seems to be fine until we try to start a chat with someone, either by double clicking or right clicking and pressing to start a chat. The chat window never shows up, it opens, but it seems its in permament minimized mode. We can’t select it.

I’ve uninstalled, and installed all thse versions: 2_6_3, 2_7_0 and 2_7_7. The issue persisted though.

I tried removing the history chat, as it seems to be a problem in older versions, cleared out registry. Nothing seems to work.

Specs: intel gpu G2020

      4GB ram

      Win7 SP1

As is most of our machines,

I appreciate the help!

2

try deleting %appdata%\Spark

Are you using the bundled jre or the system java? if system, what version?

3

I’ll try that asap, and come back with an answer.

I’m using the spark with JRE included, if I got your question right

Thanks for now