Groups are empty at openfire and not a one user listed out in spark client

Openfire Openfire Support
1

  1. I have just installed spark client in my machine but it is not showing offline users and online users as well. I have enabled these functions in spark : show offline users, group offline users but still nothing happened.

  2. All the thing is, I am using LDAP and openfire so all the users list should be populated automatically but it won’t. what I am doing, I am adding every user automatically in my contact list.

  3. When I try to find groups details in openfire dashboard there I can see all the groups which I have created but those all groups are empty but actually I have added 5 members in each groups but still it is not showing any user of them.

Thank you in advance

2

looking at your tags, you might want to upgrade openfire. currently its at 4.0.2

Anyway, whats your base dn and search filters look like?

3

The opefire version I am using is 3.10.3 and basnDN is verve.dt at LDAP server side.

Thank you for your revert

4

so in openfire you have your base dn set to the root of your ldap? Are you using Active Directory? Are you trying to use nested groups?

5

Yup I have assigned dn as a root basedn in openfire.

Yes, I am using AD(LDAP server).

No, I dont want to create nested groups.

Thank you and if you want any further details to assist me then ask.

Thank you once again