Hello,
I am having 2 issues regarding Spark seeing updates I have made on my Windows server active directory.
One username was changed (but it is the same user). Spark still shows her old username and shows that she is offline. She is able to login to Spark with her new username though.
Adding a new user to a security group in active directory. How long should it take for them to show up in Spark? Is there anything I can manually do to make it happen right away?
This info can be cached is openfire. Restarting openfire or clearing the cache should update things for you. Sometimes it can take spark a while to refresh as well, but restarting it will fix you up too.
Like @speedy said the LDAP-User are cached at the openfire-server. Each change at the AD like rename an user or add a user need a service restart.
This takes like 1-3 Minutes and should be no problem.
I only have access to the admin interface, not the actual server it is running on. Is there anything I can do from that interface to restart openfire service?
Also, which cache should I clear? There is a long list…
Do you know if I can restart the service from the admin interface?
Michael B wrote:
Do you know if I can restart the service from the admin interface?
No, you can’t.