Latest versions of openfire server and spark client installed. I have one client that can authenticate with the openfire server and log in. However their contacts are not showing up. Other clients can see when this user is logged in, but when you send a message to the client with the issue, the message is never received.
I have tried restarting the openfire service, deleting the AppData\Roaming\Spark folder on the client workstation and still get the same results.
Not sure how to correct this issue. Worked for several days then stopped.
Here is the spark log from the client with issue:
Oct 06, 2015 12:19:17 PM org.jivesoftware.spark.util.log.Log error
SEVERE:
No response from the server.:
at org.jivesoftware.smackx.ServiceDiscoveryManager.discoverItems(ServiceDiscoveryM anager.java:601)
at org.jivesoftware.smackx.ServiceDiscoveryManager.discoverItems(ServiceDiscoveryM anager.java:570)
at org.jivesoftware.spark.SessionManager.discoverItems(SessionManager.java:94)
at org.jivesoftware.spark.SessionManager.initializeSession(SessionManager.java:82)
at org.jivesoftware.LoginDialog$LoginPanel.login(LoginDialog.java:1080)
at org.jivesoftware.LoginDialog$LoginPanel.access$1400(LoginDialog.java:306)
at org.jivesoftware.LoginDialog$LoginPanel$4.construct(LoginDialog.java:838)
at org.jivesoftware.spark.util.SwingWorker$2.run(SwingWorker.java:141)
at java.lang.Thread.run(Unknown Source)
Oct 06, 2015 12:19:27 PM org.jivesoftware.spark.util.log.Log error
SEVERE: Unable to contact shared group info.
No response from the server.:
at org.jivesoftware.smackx.SharedGroupManager.getSharedGroups(SharedGroupManager.j ava:65)
at org.jivesoftware.spark.ui.ContactList$25.run(ContactList.java:1799)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Oct 06, 2015 12:19:27 PM org.jivesoftware.spark.util.log.Log error
SEVERE:
Timeout getting VCard information: request-timeout(408) Timeout getting VCard information
at org.jivesoftware.smackx.packet.VCard.doLoad(VCard.java:575)
at org.jivesoftware.smackx.packet.VCard.load(VCard.java:551)
at org.jivesoftware.sparkimpl.profile.VCardManager.reloadPersonalVCard(VCardManage r.java:373)
at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:361)
at org.jivesoftware.spark.ui.status.StatusBar$14.run(StatusBar.java:507)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Oct 06, 2015 12:19:47 PM org.jivesoftware.spark.util.log.Log error
SEVERE:
No response from the server.:
at org.jivesoftware.smackx.PrivateDataManager.getPrivateData(PrivateDataManager.ja va:209)
at org.jivesoftware.smackx.bookmark.BookmarkManager.retrieveBookmarks(BookmarkMana ger.java:218)
at org.jivesoftware.smackx.bookmark.BookmarkManager.getBookmarkedConferences(Bookm arkManager.java:91)
at org.jivesoftware.sparkimpl.plugin.bookmarks.BookmarkPlugin$1.setBookmarks(Bookm arkPlugin.java:158)
at org.jivesoftware.sparkimpl.plugin.bookmarks.BookmarkPlugin$1.createMenu(Bookmar kPlugin.java:141)
at org.jivesoftware.sparkimpl.plugin.bookmarks.BookmarkPlugin$1.initialize(Bookmar kPlugin.java:81)
at org.jivesoftware.sparkimpl.plugin.bookmarks.BookmarkPlugin$1.finished(BookmarkP lugin.java:69)
at org.jivesoftware.spark.util.SwingWorker$2$1.run(SwingWorker.java:148)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(U nknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Oct 06, 2015 12:19:57 PM org.jivesoftware.spark.util.log.Log error
SEVERE:
No response from the server.:
at org.jivesoftware.smackx.PrivateDataManager.getPrivateData(PrivateDataManager.ja va:209)
at org.jivesoftware.smackx.bookmark.BookmarkManager.retrieveBookmarks(BookmarkMana ger.java:218)
at org.jivesoftware.smackx.bookmark.BookmarkManager.getBookmarkedConferences(Bookm arkManager.java:91)
at org.jivesoftware.spark.ui.conferences.ConferenceServices$3.run(ConferenceServic es.java:164)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)