o …and tried to send a message, the message is sent and visible for the others BUT I can’t see my own text in the upper field. Additionally, the text is still displayed in my text field. (So when pressing Enter a second time the message will be sent again but I still can’t see the message above and the text stays in the text field.)
o …I don’t receive updates of messages from other participants. When a new message arrives my jabber symbol starts to blink in the taskbar but after opening the conference window there are no new messages. After I tried reconnecting (leaving and re-joining) the conference I noticed that I can see the messages but for new messages I have to repeat this reconnecting process.
First I tried: uninstall, cleared appdata, new installation -> no effect
Secondly: Created new User, everything worked for a few hours and then the same bug appeared again.
Our client is having the issue, but only for one user.
They upgraded last week to ver 2.7.2
I tried uninstalling & re-installing but no change. I was not sure where Spark keeps all the configuration settings but since it retained the users credentials, I knew we did not get a full un-installation.
Re-booting did not change anything either.
Other users in the office do not seem to have any problems.
Could you at least point me to where Sparks saves anything so I can do a full clean?
Actually i couldn’t reproduce it with 2.7.2 build. It starts with the 2.7.2.697 build (which is the nightly build for 2.7.3), which included a patch for SPARK-905 - adding date stamps for current messages. Not sure how it broke the group chat, will try to take a look.
Are you sure you are not on the latest nightly build? What build number is shown in the About window? for 2.7.2 it should be 695. And i couldn’t reproduce this issue with 695 build.