Spark client closes for no apparent reason. The end user sees msg: “Your connection was closed due to an error”
I looked at the logs and saw this error message that occurred at the time of one of my end users having this problem.
this is the error that i’m seeing:
2015.08.13 13:29:56 org.jivesoftware.openfire.nio.ConnectionHandler - Closing connection due to exception in session: (0x000001AA: nio socket, server,…
and this:
2015.08.13 13:29:56 org.jivesoftware.openfire.nio.OfflinePacketDeliverer - Could not route packet
wondering if this has something to do with java. . .
this only seems to be happening with a few or handful users. I turned on debugging.
I think only the first error is related, but as usually java errors are not very helpful. This maybe a server issue as well. Maybe your server runs low on resources? Any out of memory errors in server logs?
Memory usage is only %30 and Storage is only @ %25 right now. I don’t think it’s a resource issue. Wish it was; that’d be an easy fix. it’s just kind of annoying; users are complaining and i’m having an issue pinning it to any common factor at the moment. the problem seems to only happen to a few users; and its sporadic/random/intermittent at best. never saw any memory errors in the logs.