Openfire /index.jsp causes Exception

Toni_Schumacher · May 28, 2015, 7:23am

When i login to the Admin-Panel i get the following output from browser:

HTTP ERROR 500 Problem accessing /index.jsp. Reason: Server Error Caused by: javax.servlet.ServletException: org.apache.commons.httpclient.HttpClientError: java.io.IOException at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl .java:858) at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.j ava:791) at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:804) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:74) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:50) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:78) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:159) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 ) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97) at org.eclipse.jetty.server.Server.handle(Server.java:497) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257) at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 ) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555) at java.lang.Thread.run(Thread.java:745) Caused by: org.apache.commons.httpclient.HttpClientError: java.io.IOException at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.createSSLContext( SSLProtocolSocketFactory.java:73) at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.getSSLContext(SSL ProtocolSocketFactory.java:79) at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.createSocket(SSLP rotocolSocketFactory.java:132) at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707) at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDir ector.java:387) at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirect or.java:171) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323) at org.jivesoftware.util.HttpClientWithTimeoutFeedFetcher.retrieveFeed(HttpClientW ithTimeoutFeedFetcher.java:169) at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:433) … 34 more Caused by: org.apache.commons.httpclient.HttpClientError: java.io.IOException at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.createSSLContext( SSLProtocolSocketFactory.java:73) at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.getSSLContext(SSL ProtocolSocketFactory.java:79) at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.createSocket(SSLP rotocolSocketFactory.java:132) at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707) at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDir ector.java:387) at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirect or.java:171) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323) at org.jivesoftware.util.HttpClientWithTimeoutFeedFetcher.retrieveFeed(HttpClientW ithTimeoutFeedFetcher.java:169) at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:433) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:74) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:50) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:78) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:159) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 ) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97) at org.eclipse.jetty.server.Server.handle(Server.java:497) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257) at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 ) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555) at java.lang.Thread.run(Thread.java:745)

And when i look into the error.log file i get this:

2015.05.28 07:04:28 org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory - java.io.IOException at org.jivesoftware.openfire.net.SSLConfig.gets2sTrustStore(SSLConfig.java:296) at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.createSSLContext( SSLProtocolSocketFactory.java:66) at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.getSSLContext(SSL ProtocolSocketFactory.java:79) at org.jivesoftware.openfire.clearspace.SSLProtocolSocketFactory.createSocket(SSLP rotocolSocketFactory.java:132) at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707) at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDir ector.java:387) at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirect or.java:171) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397) at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323) at org.jivesoftware.util.HttpClientWithTimeoutFeedFetcher.retrieveFeed(HttpClientW ithTimeoutFeedFetcher.java:169) at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:433) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:808) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1669) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:74) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:50) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:78) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:159) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1652) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 3) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:11 27) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185 ) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:106 1) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:215) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:110) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97) at org.eclipse.jetty.server.Server.handle(Server.java:497) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:310) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257) at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:540) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635 ) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555) at java.lang.Thread.run(Thread.java:745)

The server does operate totally normal, except for the startpage of the admin panel. I updated the self-signed certificate, but without any change. I updated the truststore file, but no change. Whats going on there?

PS: Edited post to get better formatting

Dingo · June 23, 2015, 7:47am

I just ran into the same error after updating my keystore, leaving it with permissions root:root … my openfire runs as user “openfire”. Rest is standard debian installation.

So basically:

chown openfire:openfire /usr/share/openfire/resources/security/truststore

did the trick. Please check permissions in /usr/share/openfire/resources/security/ or wherever your keystore / truststore is located.

Greetings,

^.^ Dingo

–

Toni_Schumacher · June 23, 2015, 8:27pm

Thx for response. I also got openfire running with user “openfire”. Checked my truststore file at “/opt/openfire/resources/security/truststore”, but it already has “openfire” as user and group (with 0750 as permission). I also get an empty response from server when i access the admin panel with ssl port 9091, the errorlog still says exactly the same. The encryption for the messenger itself is working, its only affecting the admin panel startpage without encryption and the entire admin panel with encryption.

Here some further details:

Machine is running with Debian 8 (64Bit) on a XEN based VM.

Im using that new system.d stuff and created a service config for it, to let it start/stop automatically. The service file looks like this:

[Unit]
Description=Openfire Service
Wants=network.target

[Service]
Type=forking
WorkingDirectory=/opt/openfire
User=openfire
ExecStart=/opt/openfire/bin/openfire start
ExecStop=/opt/openfire/bin/openfire stop
ExecReload=/opt/openfire/bin/openfire restart
Restart=always
RestartSec=15

[Install]
WantedBy=multi-user.target

Amfab_Steel · June 24, 2015, 1:37am

Having the exact same issue after upgrading to v3.10.2 (from v3.9.1) on a Windows Server 2008 R2 box