I have installed Openfire 3.9.3 on a Windows 2K8 Server. I am trying to use the webchat app as well. I have installed Tomcat 7 on the same server as well.I am using the webchat.war for tomcat and I can run the setup for the webchat with now problem. However when I try to access the webchat from our company website I get an offline message. Can anyone tell me why? The workgroup is online and there are people waiting for incoming messages. Would love it if anyone can help me out please.
Also I get the following message in the openfire logs:
Apr 24, 2015 9:31:40 AM org.jivesoftware.webchat.util.WebLog logError
WARNING: Could not retrieve image: main
remote-server-not-found(404)
at com.jivesoftware.smack.workgroup.user.Workgroup.getChatSettings(Unknown Source)
at com.jivesoftware.smack.workgroup.user.Workgroup.getChatSettings(Unknown Source)
at org.jivesoftware.webchat.util.SettingsManager.getImage(SettingsManager.java:147 )
at org.jivesoftware.webchat.servlets.ImageServlet.doGet(ImageServlet.java:43)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:547)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1359)
at org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:45)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330)
at org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1330)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:478)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:520)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:22 7)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:94 1)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:409)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:186 )
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:875 )
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:250)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:149)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:110)
at org.eclipse.jetty.server.Server.handle(Server.java:349)
at org.eclipse.jetty.server.HttpConnection.handleRequest(HttpConnection.java:441)
at org.eclipse.jetty.server.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:919)
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:582)
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:218)
at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:51 )
at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.jav a:586)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java :44)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:598 )
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:533)
at java.lang.Thread.run(Unknown Source)