We have openfire installed on a Server 2008 R2 standard server. It ran fine until last week when I installed 2008 R2 Service Pack 1. Since then users have not been able to login with Spark. Login simply fails.
I have tried to login from the web console - http://gimli:9090/login.jsp. Login fails there also corresponding to the entries in warn.log below. The message on the console is:
Login failed: make sure your username and password are correct and that you’re an admin or moderator.
The first thing I tried to fix it was to upgrade Openfire. The version installed is now 3.7.1
How do I troubleshoot this problem?
warn.log
2012.06.18 11:17:35 org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by rocketd from 192.168.30.1
2012.06.18 11:17:43 org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by rocketd from 192.168.30.1
2012.06.18 11:17:49 org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by jallen from 192.168.30.1
2012.06.18 11:39:54 org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by jallen from 192.168.30.1
2012.06.18 11:40:03 org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by jallen from 192.168.30.1
2012.06.18 12:03:22 org.jivesoftware.admin.LoginLimitManager - Failed admin console login attempt by jallen from 192.168.10.6
info.log
console listening at:
2012.06.18 11:16:39 org.jivesoftware.openfire.spi.ConnectionManagerImpl - Started server (unencrypted) socket on port: 5269
2012.06.18 11:16:39 org.jivesoftware.openfire.spi.ConnectionManagerImpl - Started plain (unencrypted) socket on port: 5222
2012.06.18 11:16:39 org.jivesoftware.openfire.spi.ConnectionManagerImpl - Started SSL (encrypted) socket on port: 5223
2012.06.18 11:39:40 org.jivesoftware.openfire.pubsub.PubSubModule - Publish-Subscribe domain: pubsub.gimli
2012.06.18 11:39:40 org.jivesoftware.openfire.muc.spi.MultiUserChatServiceImpl - Multi User Chat domain: conference.gimli
2012.06.18 11:39:40 org.jivesoftware.openfire.XMPPServer - Openfire 3.7.1 [Jun 18, 2012 11:39:40 AM]
2012.06.18 11:39:41 org.jivesoftware.openfire.container.AdminConsolePlugin - Admin console listening at:
2012.06.18 11:39:41 org.jivesoftware.openfire.spi.ConnectionManagerImpl - Started server (unencrypted) socket on port: 5269
2012.06.18 11:39:41 org.jivesoftware.openfire.spi.ConnectionManagerImpl - Started plain (unencrypted) socket on port: 5222
2012.06.18 11:39:41 org.jivesoftware.openfire.spi.ConnectionManagerImpl - Started SSL (encrypted) socket on port: 5223
Thanks for help.
Jon