27 Replies Latest reply on May 31, 2014 8:58 AM by Bodhisatwa Bhattacharya

    OpenFire 3.7.0 - FastPath WebChat not installing?

      Howdy -

      I've been running Openfire 3.6.4 for over a year with the Fastpath Service (4.1) and Fastpath Webchat (4.0) running flawlessly.

      That system is running Windows 2003 with the embedded database


      I am going to consolidate systems across the organization and wanted to move Openfire to version 3.7 and use a MSSQL 2008 backend.

      I installed the database on a Windows 2008 x64 | MSSQL 2008 system with no trouble.


      I installed a clean front-end of the latest version (3.7) on a different Windows 2008 x64 system and again - everything works fine - LDAP integration, etc...


      The trouble comes when I attempt to install the Fastpath Webchat plug-in. The Fastpath Service installs fine, but the Webchat plug-in appears to install but never 'leaves' the Available Plug-Ins page (but the green + / check do not appear either) and it never appears in the installed plug-ins page either.


      I have done a lot of searching but hopefully I am just missing something - I attempted to manually load the .war file found in this post:


        - that didn't work either.


      I've also tried a different version of plugins_webchat.war and that didn't work either.


      I'm at a loss at this point and sad because I don't want to remain with my current setup indefinitely.


      Thank you for any assistance,

        • OpenFire 3.7.0 - FastPath WebChat not installing?

          I resolved the error above by verifying my Java install

          But - not when I click the Tools link in the Fastpath tab I get this error:


          HTTP ERROR 404
          Problem accessing /webchat. Reason:


               Not Found


          Powered by Jetty://



          Not sure what the problemo is here - webchat folder exists, start.jsp is in the folder, permissions are granted to the folder.

            • OpenFire 3.7.0 - FastPath WebChat not installing?
              1 of 1 people found this helpful
                • Re: OpenFire 3.7.0 - FastPath WebChat not installing?

                  Thank you very much - I had not seen that thread. I applied the updated webchat.war and see that it displays as version 4.0.2 now - however, now I get:


                  HTTP ERROR: 503
                  Problem accessing /webchat. Reason:

                       Service Unavailable


                  I assume that the .patch file was informational and that the attached .war file is the compiled version that integrates the patch?

                    • Re: OpenFire 3.7.0 - FastPath WebChat not installing?

                      Yep. You should try the war file.

                        • Re: OpenFire 3.7.0 - FastPath WebChat not installing?

                          Yeah - I got that far and just the Service Unavailable message now when I click the Tools link.
                          Shouldn't be a port or firewall issue since I have not changed anything from the default configuration and I have disabled the firewall to see if that was causing any trouble.


                          Nothing in the error.log file, but in the warn.log file I see the following:



                          2011.04.22 14:40:12 Committed before 404 null

                          2011.04.22 14:40:12 /webchat

                          at org.eclipse.jetty.server.Response.resetBuffer(Response.java:1047)

                                    at org.eclipse.jetty.server.Response.sendError(Response.java:265)

                                    at org.eclipse.jetty.server.Response.sendError(Response.java:367)

                                    at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrap per.java:128)

                                    at com.opensymphony.module.sitemesh.filter.PageResponseWrapper.sendError(PageRespo nseWrapper.java:175)

                                    at org.eclipse.jetty.servlet.DefaultServlet.doGet(DefaultServlet.java:451)

                                    at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

                                    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

                                    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:530)

                                    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1216)

                                    at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

                                    at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

                                    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1187)

                                    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:425)

                                    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)

                                    at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:494)

                                    at org.eclipse.jetty.server.session.SessionHandler.handle(SessionHandler.java:182)

                                    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:93 3)

                                    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:362)

                                    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:867 )

                                    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)

                                    at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:245)

                                    at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:126)

                                    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:113)

                                    at org.eclipse.jetty.server.Server.handle(Server.java:334)

                                    at org.eclipse.jetty.server.HttpConnection.handleRequest(HttpConnection.java:559)

                                    at org.eclipse.jetty.server.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:992)

                                    at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:541)

                                    at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:203)

                                    at org.eclipse.jetty.server.HttpConnection.handle(HttpConnection.java:406)

                                    at org.eclipse.jetty.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:4 62)

                                    at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:436)

                                    at java.lang.Thread.run(Unknown Source)

                  • OpenFire 3.7.0 - FastPath WebChat not installing?

                    HI frnds,


                    I am new in opensource and i have installed openfire for testing purpose and while accessing webhcat I am getting below error



                    HTTP ERROR 404

                    Problem accessing /webchat. Reason:

                        Not Found


                    Using openfire : 3.7.0

                    fastchat : 4.2.0


                    PLease help me out

                    • Re: OpenFire 3.7.0 - FastPath WebChat not installing?
                      Bodhisatwa Bhattacharya

                      Hi Nathan,


                      Could you please elaborate in detail the steps of installing Fastpath Webchat plugin in OpenFire version 3.9.3?


                      My requirement is to have a web chat client which will interact with the OpenFire server.


                      I am stating what I have done in doing the same:


                      First I installed OpenFire version 3.9.3 which was successfull. I am able to login to the admin panel by visiting the link

                      Then, I went to the "Available Plugins" list from under the "Plugins" menu and from there I tried to install "Fastpath Webchat" plugin version 4.0.0. A message showed that the plugin is successfully installed and it also appeared under the openfire/plugins folder on my server installation. But it never disappeared from  the Available Plugins list, nor did it appear in the installed Plugins list. Then, I tried to access the Webchat plugin using the url as mentioned in the readme file but it never materialised. I also tried to follow the other instructions as mentioned in the readme file but nothing happened. You can view the readme file from http://www.igniterealtime.org/projects/openfire/plugins/webchat/readme.html


                      Could you please help me out in this case? I am in urgent need and will be truly grateful to you.