Include non-existent username?

I have a group of users that cannot sign in to open fire here is what the error log says. Any sugestions or help would be great.

2009.06.25 17:42:41 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (nrodriguez)
2009.06.25 17:42:41 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (tcazzell)
2009.06.25 17:42:41 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (essmith)
2009.06.25 17:42:41 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (sperry)
2009.06.25 17:42:41 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (krodriguez)
2009.06.25 17:42:41 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (ssmith)
2009.06.26 09:56:23 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (nrodriguez)
2009.06.26 09:56:23 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (tcazzell)
2009.06.26 09:56:23 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (essmith)
2009.06.26 09:56:23 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (sperry)
2009.06.26 09:56:23 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (krodriguez)
2009.06.26 09:56:23 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (ssmith)
2009.06.26 11:57:26 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (nrodriguez)
2009.06.26 11:57:26 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (tcazzell)
2009.06.26 11:57:26 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (essmith)
2009.06.26 11:57:26 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (sperry)
2009.06.26 11:57:26 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (krodriguez)
2009.06.26 11:57:26 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)
] Groups ([All Staff, Call Center - Downtown Branch - EBS]) include non-existent username (ssmith)
2009.06.27 13:11:16 [org.jivesoftware.util.log.util.CommonsLogFactory$1.error(CommonsLogFactory.jav a:88)
] Line=19 The content of element type “dwr” must match “(init?,allow?,signatures?)”.

Same issue here.

I reboot the server each day at midnight, but somehow al 10am or 11am starts kicking all users and logging them again. I have not seen any pattern so I do not know where to start seeking.

I will live here some info, I hope it can be useful. Thanks. (For any further information, debugging or something related do not hesirate to send me a mail.)

Error:

2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:48 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:58 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:59 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:55:59 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)

Debug:

2010.04.07 09:54:52 090895 (01/05/00) - Connection #4 tested: OK
2010.04.07 09:54:52 090896 (01/05/00) - Connection #4 tested: OK
2010.04.07 09:54:54 ConnectionHandler: Closing connection that has been idle: org.jivesoftware.openfire.nio.NIOConnection@2852f39f MINA Session: (SOCKET, R: /84.88.77.42:1267, L: /84.88.79.183:5222, S: 0.0.0.0/0.0.0.0:5222)
2010.04.07 09:54:54 090896 (01/05/00) - Connection #5 tested: OK
2010.04.07 09:54:54 090897 (01/05/00) - Connection #5 tested: OK
2010.04.07 09:54:54 LdapManager: Trying to find a user’s DN based on their username. sAMAccountName: usrdocu, Base DN: DC=“corp”,DC=“barcelonamedia”,DC=“org” …
2010.04.07 09:54:54 LdapManager: Creating a DirContext in LdapManager.getContext()…
2010.04.07 09:54:54 LdapManager: Created hashtable with context values, attempting to create context…
2010.04.07 09:54:54 LdapManager: … context created successfully, returning.
2010.04.07 09:54:54 LdapManager: Starting LDAP search…
2010.04.07 09:54:54 LdapManager: … search finished
2010.04.07 09:54:54 LdapManager: User DN based on username ‘usrdocu’ not found.
2010.04.07 09:54:54 LdapManager: Exception thrown when searching for userDN based on username ‘usrdocu’
org.jivesoftware.openfire.user.UserNotFoundException: Username usrdocu not found
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:711)
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:637)
at org.jivesoftware.openfire.ldap.LdapUserProvider.loadUser(LdapUserProvider.java: 80)
at org.jivesoftware.openfire.user.UserManager.getUser(UserManager.java:213)
at org.jivesoftware.openfire.user.UserNameManager.getUserName(UserNameManager.java :98)
at org.jivesoftware.openfire.user.UserNameManager.getUserName(UserNameManager.java :79)
at org.jivesoftware.openfire.roster.RosterItem.setSubStatus(RosterItem.java:244)
at org.jivesoftware.openfire.roster.Roster.(Roster.java:147)
at org.jivesoftware.openfire.roster.RosterManager.getRoster(RosterManager.java:86)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.broadcastUpdate(Presenc eUpdateHandler.java:282)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:137)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:112)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:176)
at org.jivesoftware.openfire.PresenceRouter.handle(PresenceRouter.java:134)
at org.jivesoftware.openfire.PresenceRouter.route(PresenceRouter.java:70)
at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:76)
at org.jivesoftware.openfire.SessionManager$ClientSessionListener.onConnectionClos e(SessionManager.java:1133)
at org.jivesoftware.openfire.nio.NIOConnection.notifyCloseListeners(NIOConnection. java:202)
at org.jivesoftware.openfire.nio.NIOConnection.close(NIOConnection.java:185)
at org.jivesoftware.openfire.nio.ConnectionHandler.sessionIdle(ConnectionHandler.j ava:97)
at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.sessionIdle(Abs tractIoFilterChain.java:559)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextSessionIdle(Abstra ctIoFilterChain.java:284)
at org.apache.mina.common.support.AbstractIoFilterChain.access$900(AbstractIoFilte rChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.sessionIdle(Ab stractIoFilterChain.java:638)
at org.apache.mina.common.IoFilterAdapter.sessionIdle(IoFilterAdapter.java:70)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextSessionIdle(Abstra ctIoFilterChain.java:284)
at org.apache.mina.common.support.AbstractIoFilterChain.access$900(AbstractIoFilte rChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.sessionIdle(Ab stractIoFilterChain.java:638)
at org.apache.mina.common.IoFilterAdapter.sessionIdle(IoFilterAdapter.java:70)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextSessionIdle(Abstra ctIoFilterChain.java:284)
at org.apache.mina.common.support.AbstractIoFilterChain.access$900(AbstractIoFilte rChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.sessionIdle(Ab stractIoFilterChain.java:638)
at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :245)
at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)
at java.lang.Thread.run(Thread.java:619)
2010.04.07 09:54:54 LdapManager: Trying to find a user’s DN based on their username. sAMAccountName: usrdocu, Base DN: DC=“corp”,DC=“barcelonamedia”,DC=“org” …
2010.04.07 09:54:54 LdapManager: Creating a DirContext in LdapManager.getContext()…
2010.04.07 09:54:54 LdapManager: Created hashtable with context values, attempting to create context…
2010.04.07 09:54:54 LdapManager: … context created successfully, returning.
2010.04.07 09:54:54 LdapManager: Starting LDAP search…
2010.04.07 09:54:54 LdapManager: … search finished
2010.04.07 09:54:54 LdapManager: User DN based on username ‘usrdocu’ not found.
2010.04.07 09:54:54 LdapManager: Exception thrown when searching for userDN based on username ‘usrdocu’
org.jivesoftware.openfire.user.UserNotFoundException: Username usrdocu not found
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:711)
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:637)
at org.jivesoftware.openfire.ldap.LdapUserProvider.loadUser(LdapUserProvider.java: 80)
at org.jivesoftware.openfire.user.UserManager.getUser(UserManager.java:213)
at org.jivesoftware.openfire.user.UserNameManager.getUserName(UserNameManager.java :98)
at org.jivesoftware.openfire.user.UserNameManager.getUserName(UserNameManager.java :79)
at org.jivesoftware.openfire.roster.Roster.(Roster.java:169)
at org.jivesoftware.openfire.roster.RosterManager.getRoster(RosterManager.java:86)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.broadcastUpdate(Presenc eUpdateHandler.java:282)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:137)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:112)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:176)
at org.jivesoftware.openfire.PresenceRouter.handle(PresenceRouter.java:134)
at org.jivesoftware.openfire.PresenceRouter.route(PresenceRouter.java:70)
at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:76)
at org.jivesoftware.openfire.SessionManager$ClientSessionListener.onConnectionClos e(SessionManager.java:1133)
at org.jivesoftware.openfire.nio.NIOConnection.notifyCloseListeners(NIOConnection. java:202)
at org.jivesoftware.openfire.nio.NIOConnection.close(NIOConnection.java:185)
at org.jivesoftware.openfire.nio.ConnectionHandler.sessionIdle(ConnectionHandler.j ava:97)
at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.sessionIdle(Abs tractIoFilterChain.java:559)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextSessionIdle(Abstra ctIoFilterChain.java:284)
at org.apache.mina.common.support.AbstractIoFilterChain.access$900(AbstractIoFilte rChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.sessionIdle(Ab stractIoFilterChain.java:638)
at org.apache.mina.common.IoFilterAdapter.sessionIdle(IoFilterAdapter.java:70)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextSessionIdle(Abstra ctIoFilterChain.java:284)
at org.apache.mina.common.support.AbstractIoFilterChain.access$900(AbstractIoFilte rChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.sessionIdle(Ab stractIoFilterChain.java:638)
at org.apache.mina.common.IoFilterAdapter.sessionIdle(IoFilterAdapter.java:70)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextSessionIdle(Abstra ctIoFilterChain.java:284)
at org.apache.mina.common.support.AbstractIoFilterChain.access$900(AbstractIoFilte rChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.sessionIdle(Ab stractIoFilterChain.java:638)
at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :245)
at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)
at java.lang.Thread.run(Thread.java:619)
2010.04.07 09:54:54 090897 (01/05/00) - Connection #2 tested: OK
2010.04.07 09:54:54 090898 (01/05/00) - Connection #2 tested: OK

Other information:

root@im:/var/log/openfire# uname -a
Linux im 2.6.24-23-server #1 SMP Wed Apr 1 22:14:30 UTC 2009 x86_64 GNU/Linux
root@im:/var/log/openfire# ps axu|grep openfi
openfire 4864 0.4 27.1 852948 409520 ? Sl Apr06 2:40 /usr/lib/jvm/java-6-sun/bin/java -Xms256m -Xmx512m -XX:ThreadStackSize=128 -server -DopenfireHome=/usr/share/openfire -Dopenfire.lib.dir=/usr/share/openfire/lib -classpath /usr/share/openfire/lib/startup.jar -jar /usr/share/openfire/lib/startup.jar
root 23467 0.0 0.0 5168 848 pts/0 S+ 09:58 0:00 grep openfi
root@im:/var/log/openfire# tail debug.log error.log warn.log info.log
==> debug.log <==
2010.04.07 09:58:03 Stat: proxyTransferRate. Last sample: 1270627020. New sample: 1270627080
2010.04.07 09:58:03 095745 (01/05/00) - Connection #1 tested: OK
2010.04.07 09:58:03 095746 (01/05/00) - Connection #1 tested: OK
2010.04.07 09:58:03 095746 (01/05/00) - Connection #3 tested: OK
2010.04.07 09:58:03 095747 (01/05/00) - Connection #3 tested: OK
2010.04.07 09:58:03 095747 (01/05/00) - Connection #4 tested: OK
2010.04.07 09:58:03 095748 (01/05/00) - Connection #4 tested: OK
2010.04.07 09:58:03 Stat: muc_occupants. Last sample: 1270627020. New sample: 1270627080
2010.04.07 09:58:03 095748 (01/05/00) - Connection #5 tested: OK
2010.04.07 09:58:03 095749 (01/05/00) - Connection #5 tested: OK

==> error.log <==
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:43 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:49 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)
2010.04.07 09:57:53 [org.jivesoftware.openfire.roster.Roster.(Roster.java:179)] Groups ([G_Todos_FBM]) include non-existent username (usrdocu)

==> warn.log <==
2010.04.02 18:18:00 No ACK was received when sending stanza to: org.jivesoftware.openfire.nio.NIOConnection@68e997a4 MINA Session: (SOCKET, R: /113.161.8.68:3144, L: /84.88.79.183:5222, S: 0.0.0.0/0.0.0.0:5222)
2010.04.02 18:55:18 No ACK was received when sending stanza to: org.jivesoftware.openfire.nio.NIOConnection@12b39c66 MINA Session: (SOCKET, R: /113.161.8.68:3584, L: /84.88.79.183:5222, S: 0.0.0.0/0.0.0.0:5222)
2010.04.03 12:31:27 No ACK was received when sending stanza to: org.jivesoftware.openfire.nio.NIOConnection@3c9f4a17 MINA Session: (SOCKET, R: /118.71.9.24:1067, L: /84.88.79.183:5222, S: 0.0.0.0/0.0.0.0:5222)
2010.04.03 23:59:02 Shutdown waited for 1 milliseconds for all the connections to become inactive but the active count is still 1. Shutting down anyway.
2010.04.04 12:25:43 Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended.
2010.04.04 12:25:43 Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended.
2010.04.04 13:05:42 No ACK was received when sending stanza to: org.jivesoftware.openfire.nio.NIOConnection@301220ea MINA Session: (SOCKET, R: /88.1.173.246:53131, L: /84.88.79.183:5222, S: 0.0.0.0/0.0.0.0:5222)
2010.04.05 23:01:00 No ACK was received when sending stanza to: org.jivesoftware.openfire.nio.NIOConnection@6a88f28 MINA Session: (SOCKET, R: /81.44.115.118:55807, L: /84.88.79.183:5222, S: 0.0.0.0/0.0.0.0:5222)
2010.04.06 12:25:45 Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended.
2010.04.06 12:25:45 Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is recommended.

==> info.log <==
2010.04.07 00:00:02 Admin console listening at:
http://im.mycompany.org:9090
https://im.mycompany.org:9091
2010.04.07 00:00:03 Started server (unencrypted) socket on port: 5269
2010.04.07 00:00:03 Started plain (unencrypted) socket on port: 5222
2010.04.07 08:18:55 User Login Failed. PLAIN authentication failed
2010.04.07 08:27:18 User Login Failed. PLAIN authentication failed
2010.04.07 08:27:20 User Login Failed. PLAIN authentication failed
2010.04.07 08:27:22 User Login Failed. PLAIN authentication failed
2010.04.07 08:27:40 User Login Failed. PLAIN authentication failed
root@im:/var/log/openfire#

Thanks for all the fish.

Edited company name on url .

I had a user which should not be there, and it had an ‘@’ on its name . I removed and there is no more errors, or watherver. But the clients still logout and in too often.

I’ve logged in with spark and pidgin at the same time, and I have seen that my user/account gets disconected only in pidgin, so , and only its a guess, may be the problem is related with pidgin.

There is a chance that this issue were related to the session, and thats why in this case pidgin disconected and not spark. May be spark handles the session in another way.

Any way to debug this?

thanks

Added : There is a chance that this issue were related to the session, and thats why in this case pidgin disconected and not spark. May be spark handles the session in another way.

It looks like a authentication issue. Are you using active directory or some other ldap software?

Default - Store users and groups in the server database. This is the best option for simple deployments.
Directory Server (LDAP) - Integrate with a directory server such as Active Directory or OpenLDAP using the LDAP protocol. Users and groups are stored in the directory and treated as read-only.
LDAP Settings
Host:
xxx.x.x.x
Port:
389
Base DN:
DC=“corp”,DC=“ourdomain”,DC="org"
Administrator DN:
FBM\openfire
Clearspace Integration - Integrate with an existing Clearspace installation. Users and groups will be pulled directly from Clearspace. Clearspace will also be used for authenticating users. Please be aware that Clearspace 2.0 or higher is required.

AD, this is our config.

I have same problem, any solutions?