I’m at my wit’s end here so hopefully someone can help me…
I’ve been testing OpenFire with my company for months now; we’re currently running OpenFire 3.4.5 and I’ve been running Spark 2.5.8. All of this has been working up until today with no problems.
Today I go to log into Spark and within 5 seconds of successfully logging in (I do see my contact list pop up for a few seconds) I get an error “Your connection was closed due to an error.” and I’m barred from use. I’ve tried everything: Repair installation, Uninstall/Reinstall, deleting the Spark folders (in Program Files and in my user directory), deleting most mentions of Spark in the registry, clearing my java cache, upgrading my version of java, installing again… many reboots-- Nothing works! Nothing has changed on my PC since Friday yet I can NOT get back on with Spark. I finally gave up and am using Miranda for now to get to the OpenFire server but it is far from the better solution and we’ll only be supporting access with Spark later. Friday is also the same time my company started putting production users onto the OpenFire server, but no one else is reporting this issue.
Help --> View Logs shows nothing… but in Program Files/Spark/logs I have this in the error.log:
"java.lang.reflect.InvocationTargetException
Exception on commit = java.io.IOException: Can’t find registry file
Exception on commit = java.io.IOException: Can’t find registry file
Exception on commit = java.io.IOException: Can’t find registry file
Exception on commit = java.io.IOException: Can’t find registry file
Exception in thread “AWT-EventQueue-0” java.lang.IllegalStateException: Not connected to server.
at org.jivesoftware.smack.XMPPConnection.addPacketListener(XMPPConnection.java:683 )
at org.jivesoftware.sparkimpl.preference.notifications.NotificationPlugin.register Listener(NotificationPlugin.java:78)
at org.jivesoftware.sparkimpl.preference.notifications.NotificationPlugin.access$0 00(NotificationPlugin.java:42)
at org.jivesoftware.sparkimpl.preference.notifications.NotificationPlugin$1.doRun( NotificationPlugin.java:56)
at org.jivesoftware.spark.util.SwingTimerTask.run(SwingTimerTask.java:26)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Sounds like it claims it’s missing files… but what files? How would reinstalling Spark NOT fix any registry dependencies? I’ll even try reinstalling Java at this point but I’m really at my end here… nothing changed between Friday and Monday; I turned off my laptop and didn’t turn it back on till this morning.
Help?