Unable to delete user that exist in rooms

Openfire Openfire Support
1

hi guys,

we are using openfire 4.0.2 and after deleting a user from the system thorugh openfire dashboard we get this messages

017.03.20 15:32:54 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:54 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource d240d60b-d917-4c57-931f-91dac37eb40d

2017.03.20 15:32:54 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:54 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource e1839990-f033-44dd-819c-93fb45d43fdb

2017.03.20 15:32:54 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource 1a24ea72-28e7-4d1f-9a9a-c14a58596bc2

2017.03.20 15:32:54 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource 9c76eb0e-9f76-470e-b76c-08c0c3851c3a

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource 473ce763-16ec-4a08-b502-9f093eaebed3

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource da391c58-831f-48b7-9554-08ba67475ef7

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource eb2104e6-816e-4919-833a-89368d7ef10f

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource eb2104e6-816e-4919-833a-89368d7ef10f

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:55 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:56 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:56 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:56 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

2017.03.20 15:32:56 org.jivesoftware.openfire.plugin.rest.exceptions.RESTExceptionMapper - UserNotFoundException: Could not get user with ressource c9ef7889-430e-4169-8851-e36cd25378df

can someone please assist what is the best way to remove a user?

2

have tried to find user without resources i mean just pass bare jid instead of full jid hope it will work for you

3

are you suggesting override the openfire code because the problem is when trying to get user rooms, and getting to this specific code:

convertToMUCRoomEntity in MUCRoomController > convertJIDsToMembersList in MUCRoomUtils