0 Replies Latest reply on Feb 28, 2011 4:10 AM by Jens H

    Status not working on transfer

    Jens H Bronze

      Hi,

       

      when user 210 takes the phone, Spark shows correctly "on phone" - when he transfers the call to user 310, the status "on phone" is not transfered to 310. can i change it somewhere? it is bad for us because we have one person taking all calls and transfering to the colleague.

       

      Thanks.