This is a bump. I just re-downloaded the 2.5.8 client, unistalled spark & deleted the /program files/spark directory. Restart my computer, ran the install as administer & the install never starts spark. If I click on the spark Incon (which is not created on the desktop or quickstart items, only under start / programs/spark) the cursor changes for 1 second and nothing happens.
My error log file looks like this:
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.jivesoftware.launcher.Startup.start(Startup.java:83)
at org.jivesoftware.launcher.Startup.main(Startup.java:33)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.exe4j.runtime.WinLauncher.main(Unknown Source)
Caused by: java.lang.NullPointerException
at java.util.Hashtable.put(Unknown Source)
at java.util.Properties.setProperty(Unknown Source)
at java.lang.System.setProperty(Unknown Source)
at org.jivesoftware.LoginDialog$LoginPanel.useSSO(LoginDialog.java:709)
at org.jivesoftware.LoginDialog$LoginPanel.<init>(LoginDialog.java:390)
at org.jivesoftware.LoginDialog.invoke(LoginDialog.java:133)
at org.jivesoftware.Spark.startup(Spark.java:165)
… 12 more
My output file looks like this:
Debug is true storeKey false useTicketCache true useKeyTab false doNotPrompt true ticketCache is null isInitiator true KeyTab is null refreshKrb5Config is false principal is null tryFirstPass is false useFirstPass is false storePass is false clearPass is false
Acquire TGT from Cache
Principal is null
null credentials from Ticket Cache
authentication failed
Unable to obtain Princpal Name for authentication
What do I have to do to fix this?