I have Openfire installed and setup to work with my 2003 AD environment, and it seems to work very well. I have my IT staff testing it before deciding whether or not to deploy it to the rest of my organization.

One thing is slightly worrying. So far, when sending requests to add contacts and when looking up contacts, users are showing up in the roster with their sAMaccount names (their AD login account). Their profile shows their display and nickname correctly, but in the contact popup, it shows their username and nickname as <domainid>. This could be the make or break unfortunately, as really no one outside of IT knows anyone by their domain ID's.

I've been digging through the setup for several hours now without any success. Is this something simple I'm missing here?