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1094 Views 0 Replies Latest reply: Feb 28, 2011 4:10 AM by Jens H RSS
Jens H Bronze 4 posts since
Feb 26, 2011
Currently Being Moderated

Feb 28, 2011 4:10 AM

Status not working on transfer

Hi,

 

when user 210 takes the phone, Spark shows correctly "on phone" - when he transfers the call to user 310, the status "on phone" is not transfered to 310. can i change it somewhere? it is bad for us because we have one person taking all calls and transfering to the colleague.

 

Thanks.

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