Skip navigation
Up to Discussions in Openfire Support
5529 Views 6 Replies Latest reply: Feb 16, 2009 11:06 AM by slicer321 RSS
slicer321 Gold
slicer321
309 posts since
Apr 14, 2008
Currently Being Moderated

Jan 19, 2009 12:50 PM

Fastpath 'Error creating connection to server'

Folks,

 

After installing Fastpath Service and Fastpath Webchat plug-ins (from OPF 3.6.2), I try to click 'Test Settings' the Dialog Box hangs, showing only a 'Close' button. Restarting OPF and trying again, I get various warn.log & error.log backtraces. I have not installed Spark or SparkWeb, but is that critical? Based on the guides, I thought the Fastpath Webchat plug-in should handle that. Also my XMPP.domain is set to (edited for posting purposes) 'my-domain.com', but the chat-server serverDomain is set to bea.test.my-domain.com. I have tried setting serverDomain to 'my-domain.com', but that has not helped.

 

Thanks,

BEA

 

[root@bea WEB-INF]# pwd
/opt/openfire/plugins/webchat/WEB-INF
[root@bea WEB-INF]# ls
chat-settings.xml  dwr.xml  lib  taglibs-mailer.tld  web.xml  web.xml.generated
[root@bea WEB-INF]# cat chat-settings.xml
<chat-settings>
  <serverDomain>bea.test.my-domain.com</serverDomain>
  <port>5222</port>
  <sslEnabled>false</sslEnabled>
  <sslPort>-1</sslPort>
</chat-settings>
[root@bea WEB-INF]#

 

==> warn.log <==
2009.01.19 12:40:40 Error creating connection to server.
XMPPError connecting to bea.test.my-domain.com:5222.: remote-server-error(502) XMPPError connecting to bea.test.my-domain.com:5222.
  -- caused by: java.net.ConnectException: Connection refused
        at org.jivesoftware.smack.XMPPConnection.connectUsingConfiguration(XMPPConnection. java:806)
        at org.jivesoftware.smack.XMPPConnection.connect(XMPPConnection.java:1252)
        at org.jivesoftware.webchat.ChatManager.createConnection(ChatManager.java:270)
        at org.jivesoftware.webchat.FastpathServlet.init(FastpathServlet.java:111)
        at org.mortbay.jetty.servlet.ServletHolder.initServlet(ServletHolder.java:433)
        at org.mortbay.jetty.servlet.ServletHolder.doStart(ServletHolder.java:256)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:39)


...


Nested Exception:
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(Unknown Source)
        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
        at java.net.PlainSocketImpl.connect(Unknown Source)
        at java.net.SocksSocketImpl.connect(Unknown Source)
        at java.net.Socket.connect(Unknown Source)
        at java.net.Socket.connect(Unknown Source)
        at java.net.Socket.<init>(Unknown Source)
        at java.net.Socket.<init>(Unknown Source)
        at org.jivesoftware.smack.XMPPConnection.connectUsingConfiguration(XMPPConnection. java:791)
        at org.jivesoftware.smack.XMPPConnection.connect(XMPPConnection.java:1252)
        at org.jivesoftware.webchat.ChatManager.createConnection(ChatManager.java:270)
        at org.jivesoftware.webchat.FastpathServlet.init(FastpathServlet.java:111)

..

  • slicer321 Gold
    slicer321
    309 posts since
    Apr 14, 2008
    Currently Being Moderated
    Jan 19, 2009 1:30 PM (in response to slicer321)
    Re: Fastpath 'Error creating connection to server'

    When I access http://bea.test.my-domain.com:9090/webchat/, the output page says, 'Unable to connect to server using the following settings', as below. However, clicking the 'Test Connection' link results in a page that says 'Server Connection Test Results: Connected!'. Any ideas? It looks like Fastpath is looking for a work group to join, but does not show the 'workgroup-demo' default.

     

    Thanks

     

    Fastpath Web Chat

     

    List of available workgroups within Fastpath

     

     

    Click on one of the following workgroups to join.

    Unable to connect to server using the following settings:
    Server: bea.test.my-domain.com
    Port: 5222
    SSL Enabled: false
    Test Connection

    Please change your server settings in the setup tool.
  • slicer321 Gold
    slicer321
    309 posts since
    Apr 14, 2008
    Currently Being Moderated
    Jan 19, 2009 2:10 PM (in response to slicer321)
    Re: Fastpath 'Error creating connection to server'

    My set up was highly customized, using Hybrid-Auth, and external JDBC providers, which may conflict with Fastpath setup. After some more research, I have decided to start with a fresh Linux OS install and see how it goes.

     

    "This problem is almost always a symptom of network issues of some kind." *1

     

    http://www.igniterealtime.org/community/docs/DOC-1280

  • slicer321 Gold
    slicer321
    309 posts since
    Apr 14, 2008
    Currently Being Moderated
    Jan 19, 2009 7:46 PM (in response to slicer321)
    Re: Fastpath 'Error creating connection to server'

    Oh boy, discovered how vital Spark was to a functioning system. I was going along thinking that somehow Spark was not required, and striking out. Now that I have Spark installed, the Chat System is working (better). I still see Connection errors as described, but at least I can demo it to my group.

    • slicer321 Gold
      slicer321
      309 posts since
      Apr 14, 2008
      Currently Being Moderated
      Jan 20, 2009 11:07 AM (in response to slicer321)
      Re: Fastpath 'Error creating connection to server'

      My group was very excited with the results. I set up a demo for them and they were thrilled, big thanks. One issue though is how can the docs be updated to reflect the latest builds/revs? Also I still see Java Exceptions in the webchat-error.log, even though it appears to be functioning properly. I am thinking it has been posted before, but if we could start a FAQ, that would be useful for others. If, for example, I go through source line debugging, and find the answer, I would like to share this knowledge in a logical place so that it can be found without necessarily relying on the forum or repeating the same exercise.

  • slicer321 Gold
    slicer321
    309 posts since
    Apr 14, 2008
    Currently Being Moderated
    Feb 10, 2009 4:22 PM (in response to slicer321)
    Re: Fastpath 'Error creating connection to server'

    Discovered the solution after chatting on Open_Chat@IgniteRealtime.org two solutions that cleared up all error.log messages.

     

    1. Found that  the server name (e.g. DNS hostname), Openfire XMPP.DOMAIN property, /opt/openfire/plugins/webchat/WEB-INF/chat-settings.xml <serverDomain>  value,  and certs *must* match.

     

    2. Opening port access to 5269 on network node.

     

    Updating this resolved the "Error trying to connect to remote server: test.mydomain.com(DNS lookup: test.mydomain.com:5269)".

     

    Notes:

     

    Fastpath will *still* work if the XMPP.Domain is set differently, but trying to view workgroups via http://bea.test.mydomain.com:9090/webchat/ will not. This is due to the using the proper javascript settings in the Fastpath Snippet. I am looking at modifying Fastpath sources to allow a separate host setting.

     

    Special thanks to Todd Getz for the clarifications.

     

    Postmortem Note: Simple update to /etc/hosts, adding domain entry to resolve to local IP is also a working solution(!).

More Like This

  • Retrieving data ...

Incoming Links

Bookmarked By (0)

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points