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6803 Views 6 Replies Latest reply: Nov 27, 2008 10:29 AM by Graeme Humphries RSS
Ventas Bronze 11 posts since
Apr 2, 2008
Currently Being Moderated

May 19, 2008 2:43 AM

Fastpath Webchat "Error 500"

After upgrading to the newest Openfire, I installed the Fastpath-PlugIn. First it was working well (still timed-out connections but everythin else worked) and after doing some other stuff on the server I got this when I tried to access the webchat (http://serverip:9090/webchat):

 

HTTP ERROR: 500INTERNAL_SERVER_ERROR

RequestURI=/webchat/setup-index.jsp

 

Caused by:
java.lang.NullPointerException{color}</h3></h3>{color:#000000}
at com.jivesoftware.webclient.jsp.setup_002dindex_jsp._jspService(setup_002dindex_jsp.java:77)<br/><br/>
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)<br/><br/>
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)<br/><br/>
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)<br/><br/>
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)<br/><br/>
at com.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)<br/><br/>
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)<br/><br/>
at com.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:91)<br/><br/>
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)<br/><br/>
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)<br/><br/>
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)<br/><br/>
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)<br/><br/>
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)<br/><br/>
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)<br/><br/>
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206)<br/><br/>
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)<br/><br/>
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)<br/><br/>
at org.mortbay.jetty.Server.handle(Server.java:324)<br/><br/>
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)<br/><br/>
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:842)<br/><br/>
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)<br/><br/>
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)<br/><br/>
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)<br/><br/>
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)<br/><br/>
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:450)<br/><br/>

 

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Tried already:

-Deinst. of PlugIn

-Restarting Server

-New Inst. of PlugIn

  • Bronze 12 posts since
    Dec 1, 2005
    Currently Being Moderated
    Jun 6, 2008 7:14 AM (in response to Ventas)
    Re: Fastpath Webchat "Error 500"

    Not sure what version you are running (whether on Windows or Linux) but I had this same exact issue.  I am running Openfire on Linux and had to add a host entry to my /etc/hosts file to resolve this issue.  You may want to try the same thing if you have not already resolved this issue.

     

    Regards,

    Troy

    • herodes Bronze 38 posts since
      Mar 27, 2008
      Currently Being Moderated
      Jun 6, 2008 9:05 AM (in response to Troy)
      Re: Fastpath Webchat "Error 500"

       

      I have got the same problem.

       

       

       

       

       

      openfire 3.5.1 on linux

       

       

      Server Host: IP

       

       

      Server Port: 5224

       

       

       

       

       

      any ideas?

       

       

       

       

       

       

       

       

       

       

      HTTP ERROR: 500INTERNAL_SERVER_ERROR

       

      RequestURI=/webchat/setup-index.jsp

       

      Caused by:
      java.lang.NullPointerException
           at org.jivesoftware.webclient.jsp.setup_002dindex_jsp._jspService(setup_002dindex_jsp.java:76)
           at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
           at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
           at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
           at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
           at org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:45)
           at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
           at org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
           at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
           at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
           at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
           at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
           at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
           at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
           at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206)
           at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
           at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
           at org.mortbay.jetty.Server.handle(Server.java:324)
           at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
           at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:842)
           at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)
           at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
           at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
           at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
           at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:450)
      

       

       

       

       

  • Eric Bronze 98 posts since
    Jan 23, 2006
    Currently Being Moderated
    Jul 11, 2008 12:57 PM (in response to Ventas)
    Re: Fastpath Webchat "Error 500"

    I have the same error as well. FastPath worked fine for awhile and then crapped out.

     

    Running on IIS6. Latest version of Openfire.

     

     

    Help?

     

     

    I'm not familar with editing the hosts file.  Can someone explain that a bit more?

  • Bronze 5 posts since
    Jul 29, 2008
    Currently Being Moderated
    Jul 30, 2008 12:17 AM (in response to Ventas)
    Re: Fastpath Webchat "Error 500"

    hi...........

    i have a similar problem.......whn i make some changes i the jsp and try to request that page then i am getting an error message as

     

     

    HTTP ERROR: 500

     

     

    No Java compiler available

     

    RequestURI=/webchat/index1.jsp
    Caused by:

     

    java.lang.IllegalStateException: No Java compiler available
    at org.apache.jasper.JspCompilationContext.createCompiler(JspCompilationContext.ja va:224)
    at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:559)
    at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:303)
    at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
    at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1093)
    at org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:45)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
    at org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollect ion.java:206)
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:324)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
    at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.j ava:829)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
    at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)

     

    Powered by Jetty://

     

     

     

    my other projects are running fine in tomcat...........

     

    i am facing this problem with new jsp files and existing files if i make any changes to the existing once

     

    please help me in resolving this issue

     

    Thanks in advance

     

    varun kumar

  • Bronze 57 posts since
    Dec 15, 2005
    Currently Being Moderated
    Nov 27, 2008 10:29 AM (in response to Ventas)
    Re: Fastpath Webchat "Error 500"

    I'm having this same problem trying to setup fastpath webchat running from the OpenFire internal execution environment for testing. The jabber domain name is different from the server's FQDN, so I put the jabber domain into /etc/hosts pointing to localhost, but it hasn't helped. If I put an invalid hostname in, it gives me a reasonable error that it can't connect to the server, but if I put in any valid hostname for the openfire server, it gives me the 500, null pointer exception, and stack trace.

     

    Does anyone know what's going wrong, or where to look for more details on why it doesn't like my openfire server? I'm running 3.6.2 from the Debian packages, with the Sun Java5 runtime in Debian/etch, if that makes a difference.

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