Spark not Launching

Spark Spark Support
1

I am rolling out openfire 3.9.1 in a small private school. I have openfire integrated with AD. In the process of rolling out Spark 2.6.3 on all the workstations. All workstations are Win 7 with a mix of 32 and 64 bit OS. During rollout I noticed a few peculuar things happening. Some of the workstations work just fine and the system works beautifully. On some workstations Spark takes a very long time to launch approx 1-2 minutes. On some workstations it never seems to launch at all, even if I launch as an administrator. Here is what I find in one of the workstations that doesn’t launch at all.

java.lang.reflect.InvocationTargetException

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at org.jivesoftware.launcher.Startup.start(Startup.java:94)

at org.jivesoftware.launcher.Startup.main(Startup.java:44)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Caused by: java.lang.ExceptionInInitializerError

at org.jivesoftware.spark.PluginManager.deleteOldPlugins(PluginManager.java:189)

at org.jivesoftware.spark.PluginManager.movePlugins(PluginManager.java:131)

at org.jivesoftware.spark.PluginManager.(PluginManager.java:115)

at org.jivesoftware.spark.PluginManager.getInstance(PluginManager.java:97)

at org.jivesoftware.Spark.startup(Spark.java:208)

… 12 more

Caused by: java.nio.channels.OverlappingFileLockException

at sun.nio.ch.FileChannelImpl$SharedFileLockTable.checkList(Unknown Source)

at sun.nio.ch.FileChannelImpl$SharedFileLockTable.add(Unknown Source)

at sun.nio.ch.FileChannelImpl.tryLock(Unknown Source)

at java.nio.channels.FileChannel.tryLock(Unknown Source)

at java.util.logging.FileHandler.openFiles(Unknown Source)

at java.util.logging.FileHandler.(Unknown Source)

at org.jivesoftware.spark.util.log.Log.(Log.java:59)

… 17 more

I’m not sure if I have a java problem or not.

Thanks

Jeremy

2

which isntaller are you using? the “online” installer or the regular .exe? The regular .exe bundles java with it, so, as long as you have permissions to install programs and create directories under the users %APPDATA%, and the java version is supported, it should work.

Spark 2.6.3 is bundled with Java 6, so all the way back to Widnows 2000 should work with it.

The error you posted is probably only part of it… but it means something went wrong at startup (duh! lol).

Check in %APPDATA%/Spark/logs and post them here (click the “undefined” button in the top right corner to attach things).