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621 Views 4 Replies Latest reply: Feb 9, 2012 5:37 PM by Nick Krewson RSS
shuhalo Bronze
shuhalo
2 posts since
Jan 18, 2012
Currently Being Moderated

Jan 18, 2012 3:40 PM

Spark Closes on Login

Hello,

 

I am currently running Spark 2.6.3 on a Windows 2008 R2 VM and Openfire 3.7.1 on a separate 2008 R2 VM. The first day that I had Spark installed I was able to log in without issue. Now, when I attempt to log on Spark closes. When I click on the Spark icon, it opens, it remembers my username and server, I type in my password, and rather than openeing the chat window Spark closes. There is no hanging process in the background.

 

I did delete the data that was created by Spark in the profile, but that didn't help the issue. Any ideas would be appreciated.

 

Thanks,

Tim

  • wroot KeyContributor
    wroot
    7,044 posts since
    Jan 24, 2005
    Currently Being Moderated
    Jan 19, 2012 12:14 AM (in response to shuhalo)
    Spark Closes on Login

    Try running it with Run as administrator (especially if you have administrator's rights). This may be related how UAC deals with rights tokens.

    • shuhalo Bronze
      shuhalo
      2 posts since
      Jan 18, 2012
      Currently Being Moderated
      Jan 19, 2012 7:56 AM (in response to wroot)
      Re: Spark Closes on Login

      Sorry, I forgot to mention that I have both the Spark executable as well as the starter executable (i have no idea what this one does) set up to always "run as administrator". I also did run Spark on our test account, which has no admin rights, the first day that it was installed without issue. Now that account is also facing the same issue that the admin account is having (described in the first post).

       

      EDIT: As an additional side note I didn't have to explicitly "Run as Administrator" the first day that it worked.

      • wroot KeyContributor
        wroot
        7,044 posts since
        Jan 24, 2005
        Currently Being Moderated
        Jan 21, 2012 9:36 AM (in response to shuhalo)
        Re: Spark Closes on Login

        It's hard to ivestigate such issues. I would run Process Monitor and try to catch that moment when Spark is closing to see what operation is failing.

         

        starter is used to start Spark login screen when you logout.

  • Nick Krewson Bronze
    Nick Krewson
    4 posts since
    Feb 9, 2012
    Currently Being Moderated
    Feb 9, 2012 5:37 PM (in response to shuhalo)
    Spark Closes on Login

    Did you ever figure out what was causing this? I'm having the exact same problem on my Windows 7 x64 system. I enter my login/pass, and I authenticate. The moment it says connected, the window vanishes altogether.

     

    I don't have many users in my organization using 64 bit machines, but majority of the users of those 64 bit systems are management, so this might cause me a problem if I try to deploy this.

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