Ignite Realtime: User/group tab not opening in admin...

Skip navigation

Up to Discussions in Openfire Support

651 Views 4 Replies Latest reply: Jan 29, 2010 8:32 AM by rapc1971

rapc1971

3 posts since
Jan 29, 2010

Currently Being Moderated

Jan 29, 2010 6:42 AM

User/group tab not opening in admin console

I have an openfire 3.5.1 server running on a CentOS 4 box with Oracle 10g database.

Up until yesterday, everything was great. And now, none of my users can connect (says "Invalid username/password"), and when I log in to the admin console, I can't even click on the Users/Groups tab. Everything else opens fine, but not that tab.

Like (0)

Daryl Herzmann
835 posts since
Mar 12, 2005

Currently Being Moderated

Jan 29, 2010 8:04 AM (in response to rapc1971)
Re: User/group tab not opening in admin console

Hello,

Openfire should be logging interesting errors on this matter. I suspect the issue is that something is wrong with openfire's database connection to Oracle.

daryl

Report Abuse

Like (0)
- rapc1971
  3 posts since
  Jan 29, 2010
  
  Currently Being Moderated
  
  Jan 29, 2010 8:11 AM (in response to Daryl Herzmann)
  Re: User/group tab not opening in admin console
  
  I literally just solved this myself! Apparently there were two instances of openfire running on the server. The one was at the top of the ps -ef, so I didn't notice it in the process list. When I stopped and started openfire, that one didn't stop.
  
  Once I stopped openfire via script, killed that other rogue openfire process and started openfire backup via script, all was well.
  
  Report Abuse
  
  Like (0)
  - Daryl Herzmann
    835 posts since
    Mar 12, 2005
    
    Currently Being Moderated
    
    Jan 29, 2010 8:20 AM (in response to rapc1971)
    Re: User/group tab not opening in admin console
    
    Great! Unless you are using LDAP for authentication, please keep in mind that your version of openfire running has a very bad security hole where any authenticated user could change the password for the admin account (I am not positive this works back in the 3.5.x series, but believe it does). This was fixed in 3.6.4
    
    daryl
    
    Report Abuse
    
    Like (0)
    - rapc1971
      3 posts since
      Jan 29, 2010
      
      Currently Being Moderated
      
      Jan 29, 2010 8:32 AM (in response to Daryl Herzmann)
      Re: User/group tab not opening in admin console
      
      Daryl -
      
      Thanks for the heads up, I've actually got the 3.6.4 rpm uploaded to the box and hope to get that applied on my next "updates" night....
      
      have a great weekend...
      r
      
      Report Abuse
      
      Like (0)

Go to original post

Legend

Correct Answers - 10 points
Helpful Answers - 5 points

Jan 29, 2010 6:42 AM

User/group tab not opening in admin console

Actions

More Like This

Bookmarked By (0)

Legend