Ignite Realtime: Window Does not Greyout after fastpath...

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4028 Views 6 Replies Latest reply: Sep 5, 2009 10:08 AM by wroot

nvsubbarao83

11 posts since
Mar 26, 2009

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Sep 3, 2009 5:05 AM

Window Does not Greyout after fastpath transfer.

Hi,

I Am using Spark 2.5.8 and Openfire 3.6.4.

While Transfering to a "queue" or a "workgroup", after accepting the transfer.. The sent agent's window does not grey-out.

I have noticed that this happens for the first transfer and repeats its self randomly later.

I have attached a screeshort with this post.

Attachments:

transferissue.bmp (2.3 MB)

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Tags: transfer, issue

chethan jayaraj
2 posts since
May 22, 2008

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Sep 3, 2009 5:07 AM (in response to nvsubbarao83)
Re: Window Does not Greyout after fastpath transfer.

I also encountered this issue. Is there any fix for this?

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wroot
7,042 posts since
Jan 24, 2005

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Sep 3, 2009 11:06 PM (in response to nvsubbarao83)
Re: Window Does not Greyout after fastpath transfer.

Maybe you are talking about the same problem described here? http://www.igniterealtime.org/community/thread/39613

You can see my screenshot there. I have tried this with the latest svn version of Spark (link is also in that other thread). I have accepted a query in Spark and then transfered this request to the other agent. And my Spark window grayed out (see screenshot). Maybe this is a bug in 2.5.8. You can try the latest version to check this.

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- nvsubbarao83
  11 posts since
  Mar 26, 2009
  
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  Sep 4, 2009 5:40 AM (in response to wroot)
  Re: Window Does not Greyout after fastpath transfer.
  
  Hi wroot ,
  
  Thanks for your reply, I downloaded the latest version (2.6.0 Beta2) of spark from Spark svn.
  
  In this version of spark also i face the same issue, where the window doesn't greyout after tranafer.
  
  Please do reply since i am not able to find what is the problem here.
  
  Have Attached a screenshort as well.
  
  Attachments:
  
  2.6.betatransfererroe.JPG (119.7 K)
  
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  - wroot
    7,042 posts since
    Jan 24, 2005
    
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    Sep 4, 2009 6:16 AM (in response to nvsubbarao83)
    Re: Window Does not Greyout after fastpath transfer.
    
    I dont quite understand what is happening on this screenshot. Are you running both agents on one computer? Maybe that's the problem. Is it happening if you transfer a queue to another Spark agent on another PC?
    
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    - nvsubbarao83
      11 posts since
      Mar 26, 2009
      
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      Sep 4, 2009 10:52 AM (in response to wroot)
      Re: Window Does not Greyout after fastpath transfer.
      
      Hi wroot i tried running both agents in differnt computers In this case also i face the same issue, where the window doesn't greyout after tranafer.
      Note: I deleted even spark setting(C:\Documents and Settings\****\Application Data) before login agent.
      
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      - wroot
        7,042 posts since
        Jan 24, 2005
        
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        Sep 5, 2009 10:08 AM (in response to nvsubbarao83)
        Re: Window Does not Greyout after fastpath transfer.
        
        So. I have tested this a little bit more on two PCs. There is a bug, but i cant say what is wrong for sure. I have filed this as SPARK-1087. But it probably won't be fixed soon (if at all) as all the other Fastpath bugs (http://www.igniterealtime.org/community/docs/DOC-1876).
        
        P.S. no need to send me private messages about this. If i once reply in a thread, i then monitor it automatically, and if i dont reply, then i had no time or no answer.
        
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Sep 3, 2009 5:05 AM

Window Does not Greyout after fastpath transfer.

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