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3846 Views 6 Replies Latest reply: Dec 1, 2008 3:50 AM by sixthring

Eder Gobbi

16 posts since
Oct 7, 2008

Currently Being Moderated

Nov 21, 2008 5:15 AM

How to integrate openfire, fastpath and ldap authentication?

Hi community,

I have a persistent problem.

I can't make this integration, then, i update my openfire installation, but, this don't solve my problem. I'll explain all here! ;c)

See this:

I have a group caled "suporte" and an user "egobbi" listed in this group, from Fastpath tab in Openfire console. Keep seeing.. :cD

I download Spark from oficial download site and this run fine to me, i authenticate in Openfire with a user "egobbi". This user, i add to group with "Add" buton in the congi page of group. Next, i send a question from web form, then, i receive in Spark this question, with option to accept or not, of course i use option "Accept". And this is all i have. After this point, nothing to do. Don't have reply from Spark to Web Chat.

I don't know what i need to make this feature work fine. Any ideas? I can send logs or conf files if this is necessary. Please. This is very needed at this moment in our employ!

Thanks a lot for your attemption!

[]sss

Eder

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Tags: ldap, spark, openfire, fastpath

Eder Gobbi
16 posts since
Oct 7, 2008

Currently Being Moderated

Nov 26, 2008 10:00 AM (in response to Eder Gobbi)
Re: How to integrate openfire, fastpath and ldap authentication?

Hi,

I watch my debug.log from openfire path, and i see this:

2008.11.26 15:54:43 read data in 6 lines
2008.11.26 15:54:43 pre check: paramMap.size=6
2008.11.26 15:54:43 Exec[0]: room.getChatQueue()
2008.11.26 15:54:43 --Object found in page. Call params (string:atmuYV71Nv) id=3869_1227722083511. Using (XHR,POST)
2008.11.26 15:54:43 Returning: id[3869_1227722083511] assign[s0] xhr[true]
2008.11.26 15:54:43 var s0={};var s1=false;s0.connectionDropped=s1;var s2=true;s0.inQueue=s2;var s3=null;s0.nickname=s3;var s4=1;s0.queuePosition=s4;var s5=15;s0.queueTime=s5;var s6="less than 1 minute";s0.queueTimeForHtml=s6;var s7=false;s0.routed=s7;

DWREngine._handleResponse('3869_1227722083511', s0);

2008.11.26 15:54:46 InternalComponentManager: Request not found for 58d6bd4@ecentry.com/58d6bd4

Obviously this user don't exist in my ldap directory, this user as created to guest user visiting my website. When a guest click in "Live chat".

Any ideas? To solve this thread? :c)

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- sixthring
  3,789 posts since
  Apr 2, 2007
  
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  Nov 26, 2008 10:47 AM (in response to Eder Gobbi)
  Re: How to integrate openfire, fastpath and ldap authentication?
  
  There is a bug in fastpath that group admin and Openfire admins cannot be members of a fastpath group. if they are they cannot answer fastpath requests.
  
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  - Eder Gobbi
    16 posts since
    Oct 7, 2008
    
    Currently Being Moderated
    
    Nov 26, 2008 11:34 AM (in response to sixthring)
    Re: How to integrate openfire, fastpath and ldap authentication?
    
    I can't understand,
    
    i don't use any user admin from my ldap directory. In group chat tab form openfire console, i set the user "test" to receive messages.
    See in attachment, when a guest make a question from webchat button, the system create new group chats.
    
    Have a easy how-to to make this install clean and funcionally?
    
    Thanks
    
    Attachments:
    
    openfire.png (59.2 K)
    
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    - sixthring
      3,789 posts since
      Apr 2, 2007
      
      Currently Being Moderated
      
      Nov 26, 2008 11:51 AM (in response to Eder Gobbi)
      Re: How to integrate openfire, fastpath and ldap authentication?
      
      If any of the the 30 fastpath users you have for each workgroup are either Openfire admins or Openfire Group Chat owner/admins it will cause errors.
      
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      - Eder Gobbi
        16 posts since
        Oct 7, 2008
        
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        Nov 28, 2008 8:49 AM (in response to sixthring)
        Re: How to integrate openfire, fastpath and ldap authentication?
        
        Todd,
        Sorry, but i don't make this process funcionaly.. :c(
        
        Have a man or how-to to integrate fastpath and ldap?
        This problem persist for a long time.. 3 months more. :c(
        
        I explain all of my problem, but thats responses are very generic..
        Thanks..
        
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        sixthring
        3,789 posts since
        Apr 2, 2007
        
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        Dec 1, 2008 3:50 AM (in response to Eder Gobbi)
        Re: How to integrate openfire, fastpath and ldap authentication?
        
        First my responses are not generic, you just do no understand what I am saying. There is a know bug in fastpath. You cannot be a MUC owner/admin or and openfire admin and be in a fastpath workgroup. If you are then fastpath will not work for your ID. I can not state this any clearer.
        
        Here is a manual: Fastpath Quick Start Guide - LDAP Users
        
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