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4395 Views 8 Replies Latest reply: Apr 29, 2008 8:17 PM by Ra RSS
Bronze 8 posts since
Apr 27, 2008
Currently Being Moderated

Apr 28, 2008 6:47 PM

Problem connecting SIP devices

 

Hi All,

 

 

 

 

 

I have been trying to configure Asterisk IM to my Asterisk server but without any luck. I have been able to get Asterisk IM  configured for my setup i.e. Openfire Admin server status is "Green".

 

 

I have also configured Openfire Users  in Users/Group tab and linked it to Asterisk channes via Asterisk IM/ Phone Mapping tab. (attached screenshots)

 

 

Now my problem is:

 

 

1. When status of linked endpoints or extensions changes, it is not reflected in User Summary in User/ Group tab.

 

 

2. Although I do see status changes on the softphones, but I want to implement instant messaing and I have no idea how to do that.

 

 

I will be really grateful if some could help me make appropriate configurations. I have run out of options no dont know what to do next.

 

 

Any comment or suggestion will be helpful.

 

 

Thanks & Regards

 

 

Ra

 

 

  • Stefan Reuter KeyContributor 335 posts since
    Aug 3, 2005
    Currently Being Moderated
    Apr 28, 2008 7:10 PM (in response to Ra)
    Re: Problem connecting SIP devices

    Your configuration looks fine. Can you also show your Asterisk's manager.conf and the debug log output of Openfire?

      • Stefan Reuter KeyContributor 335 posts since
        Aug 3, 2005
        Currently Being Moderated
        Apr 28, 2008 8:30 PM (in response to Ra)
        Re: Problem connecting SIP devices
        2008.04.29 14:12:35 Could not find device/jid mapping for device 'SIP/902': returning null
        2008.04.29 14:12:35 Could not find device/jid mapping for device 'SIP/901': returning null

         

        Did the users log in to Openfire before you started the calls?

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