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10157 Views 8 Replies Latest reply: Mar 30, 2012 6:23 AM by anunciatelo RSS
Bronze
James Walker
2 posts since
Jan 3, 2008
Currently Being Moderated

Jan 3, 2008 6:20 AM

Asterisk-IM not authenticating to Asterisk

 

Hi there

 

 

I've just done a fresh install of OpenFire and installed the Asterisk-IM plugin.

 

 

I've added the details of our Asterisk server, but it doesn't connect and go green at all - it just stays grey the whole time. I've used the same login details as I have with other bits of software connecting to Asterisk but it doesn't like it, and double checked by telnet-ting into the Asterisk Call Manager to check them.

 

 

The OpenFire console gives me the following errors:

 

 

03-Jan-2008 14:08:27 org.asteriskjava.manager.internal.ManagerConnectionImpl connect

INFO: Connecting to 172.31.255.2:5038

03-Jan-2008 14:08:28 org.asteriskjava.manager.internal.ManagerConnectionImpl setProtocolIdentifier

INFO: Connected via Asterisk Call Manager/1.0

Starting Enterprise Server

03-Jan-2008 14:08:29 org.asteriskjava.manager.internal.ManagerConnectionImpl disconnect

INFO: Closing socket.

 

 

and in the error logs:

 

2008.01.03

               14:08:29

               [org.jivesoftware.phone.asterisk.AsteriskPhoneManager.init(Asteri skPhoneManager.java:75)

               ]

               Error connecting to asterisk server

               172.31.255.2

               org.asteriskjava.live.ManagerCommunicationException:

               Unable to login

               at

               org.asteriskjava.live.internal.AsteriskServerImpl.initializeIfNee ded(AsteriskServerImpl.java:236)

               at

               org.asteriskjava.live.internal.AsteriskServerImpl.initialize(Aste riskServerImpl.java:217)

               at

               org.asteriskjava.live.DefaultAsteriskServer.initialize(DefaultAst eriskServer.java:123)

               at

               org.jivesoftware.phone.asterisk.CustomAsteriskServer.logon(Custom AsteriskServer.java:61)

               at

               org.jivesoftware.phone.asterisk.AsteriskPhoneManager.connectToSer ver(AsteriskPhoneManager.java:120)

               at

               org.jivesoftware.phone.asterisk.AsteriskPhoneManager.init(Asteris kPhoneManager.java:66)

               at

               org.jivesoftware.phone.asterisk.AsteriskPlugin.initPhoneManager(A steriskPlugin.java:85)

               at

               org.jivesoftware.phone.PhonePlugin.init(PhonePlugin.java:100)

               at

               org.jivesoftware.phone.PhonePlugin$1.call(PhonePlugin.java:298)

               at

               org.jivesoftware.phone.PhonePlugin$1.call(PhonePlugin.java:294)

               at

               java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

               at

               java.util.concurrent.FutureTask.run(Unknown Source)

               at

               java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown

               Source)

               at

               java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown

               Source)

               at java.lang.Thread.run(Unknown

               Source)

               Caused by:

               org.asteriskjava.manager.AuthenticationFailedException: Authentication

               failed

               at

               org.asteriskjava.manager.internal.ManagerConnectionImpl.doLogin(M anagerConnectionImpl.java:573)

               at

               org.asteriskjava.manager.internal.ManagerConnectionImpl.login(Man agerConnectionImpl.java:433)

               at

               org.asteriskjava.manager.internal.ManagerConnectionImpl.login(Man agerConnectionImpl.java:418)

               at

               org.asteriskjava.manager.DefaultManagerConnection.login(DefaultMa nagerConnection.java:266)

               at

               org.asteriskjava.live.internal.AsteriskServerImpl.initializeIfNee ded(AsteriskServerImpl.java:232)

               ...

               14 more

 

I've checked, double-checked and triple checked that I'm using the right username and password (we're using an ic-talk.co.uk system and the default username and password are still in place AstTapi/AstTapi), so any help would be greatly appreciated - i've been scratching my head all day over it!

 

 

 

 

 

Many thanks

 

 

 

 

 

James

 

 

Tags: asterisk-im, install, openfire
  • Bronze
    James Walker
    2 posts since
    Jan 3, 2008
    Currently Being Moderated
    Jan 10, 2008 2:09 AM (in response to James Walker)
    Re: Asterisk-IM not authenticating to Asterisk

    Has anyone got any idea on why this could be happening? It's stopping me doing a deploy on Asterisk... any help much appreciated... thanks

  • anunciatelo Bronze
    anunciatelo
    1 posts since
    Mar 29, 2012
    Currently Being Moderated
    Mar 30, 2012 6:23 AM (in response to James Walker)
    Asterisk-IM not authenticating to Asterisk

    A few points to keep in mind:

     

    - The name of the section in sip.conf should be the same as the username, so in

    your case, use [sip103xxxx] rather than [telefinxxx].

     

    - "type=peer" as they dont authenticate to you. This is the main problem as the sip.conf entry with "user" implies that they have to authenticate to you which is not the case. And as they arent supplying a password, it's not authenticating.

     

    - Also try "insecure=very" which will allow registerd hosts to establish calls without re-authenticating. Note sure if this is valid here though.

     

    - Use a 'host' line also.

     

    This config might work for you:

     

    [sip103xxxx]

    type=peer

    username=sip103xxxx

    secret=yyyyyyy

    context=telefininsip

    host=ser.telefin.dk

    fromuser=sip103xxxx

    auth=md5 ; maybe, maybe not

    insecure=very ; also maybe, maybe not

    disallow=all

    allow=gsm

    allow=ulaw

    ; add other "allow" lines as needed

    anuncios clasificados

    *LIFE'S SHORT. If you don't look around once in a while you might miss it*

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