Forgot password to web console

Openfire Openfire Support
1

It has been so long since I have had to access the web console, I have forgotten the password. is there any way to reset to default or to recover it?

Thanks,

Chris

2

Hi Chris,

There are a couple of different approaches you could take to retrieve/reset the password but the easiest would be to look in the database you have Wildfire connected to and execute the following query:

select password from jiveuser where username = ‘‘admin’’;

/code

If you’'re using the embedded database, shutdown Wildfire, go to the embedded-db directory of your Wildfire installation, open up the wildfire.script file and do a search for “admin” and you should see an entry like:

INSERT INTO JIVEUSER VALUES(’‘admin’’,’‘password’’,’‘Administrator’’,’‘admin@example.com’’,’‘001143154491509’’,’‘0’’)

/code

Where the second value will be the admin password.

Hope that helps,

Ryan

3

Thanks for the quick response. I got it. Thanks again.

4

You’'re welcome.

Be sure to mark your question as answered and award any points as you see fit.

5

Ryan, I should give you five points for this nice hint. LG

6

I should give you five points for this nice hint.

Although I don’'t think you need it, feel free to use it yourself.